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Personal Lines Product Manager
Education: JD. BBA Degree.
Affiliations: CPCU, AU, API, IRC; CPCU and Continuing Education (CE) Instructor.
Description: Extensive expertise in Regulatory Compliance, Underwriting Audits, Product Design, Developing Training Materials, Contract and Endorsement Writing, Project Management, and Personal Lines Product Development. Significant Personal Lines experience, with special emphasis in Legal and Underwriting areas. Provides consultation in designing continuing education (CE) training, design in-house training to Underwriting and other staff, create Underwriting and Processing manuals, as well as review existing processes and design improvements. Expertise as Sr. Personal Lines Reinsurance Underwriting and Education Consultant. Create training documents for Companies and Agents. Review industry bulletins and publications, disseminate information to member Companies. Partner with field representatives and Loss Control to change Underwriting rules and rehab plans. Audit Company files for consistency with Reinsurance rules and guidelines. Audit Company files for compliance with state cancellation, non-renewal, and other rules. Review Company forms and endorsements, recommend wording changes. Review underwriting rules and manuals for Company use. Expertise as Attorney Consultant. Oversaw projects including compliance audits to determine they met program criteria; timeliness of inspection programs; cancel and non-renewal processes and document retention; contract and form updates in synch with latest ISO or AAIS bulletins, etc. Assisted in testing computer system upgrades to maintain compliance. Personal lines product design expertise. Monitored industry sources (PCI, NAMIC and OCI/DOI, etc.) to stay apprised of changes due to litigation, legislation, or rule interpretation. Worked directly with Underwriting, Operations, Billing, Claims and other departments; built project teams to meet timelines and outcomes desired for various projects.
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